Frontend Developer
- Name : Jod Louis
- Location : Tampa, Fl
- Languaje : Haitian Creole, French, Spanish, ENglish
- Professional skills : Teamwork, Responsible, Innovator
10
Frontend Project
5
Articles
8
Blogs
HTML
CSS
JAVASCRIPT
REACT
Figma
Git & Github
Experience & Education
-
2021 - now
Frontend Developer Onserk Services technology
Frontend Developer: I developed the company's web site (onserk.com).
-
feb 2021 - now
Customer Support Agent PayPal
Service to customers in the (FR) Analysis of requirements and data confirmation to escalate with other areas. Answer all support related incoming calls and emails. First contact resolution to the customer support cases adhering to internal policies and guidelines ensuring the quality of the services provided. Escalation of cases that need support from other areas and provided proper follow-up until closing of the case. Personalized follow-up to all escalated cases that have been classified as second tier. Attend to needs of our iZettle-PRO users and help solve their doubts. Outbound calling to cases that require follow-up, special campaigns and retention calls. Service to customers in the (FR) Analysis of requirements and data confirmation to escalate with other areas. Answer all support related incoming calls and emails. First contact resolution to the customer support cases adhering to internal policies and guidelines ensuring the quality of the services provided. Escalation of cases that need support from other areas and provided proper follow-up until closing of the case. Personalized follow-up to all escalated cases that have been classified as second tier. Attend to needs of our iZettle-PRO users and help solve their doubts. Outbound calling to cases that require follow-up, special campaigns and retention calls. Skills: Salesforce Lightning · ujet · Slack · Microsoft Outlook · Magento · PayPal · zettle · Microsoft Office
-
nov. 2020 - feb. 2021
L1 Support IT Aptar
IT Service: -Windows. -Active Directory, Exchange 2003/2007. -Service Now -ITSM Ticketing tools: Remedy, HP Service center. -Remote Desktop. -Internet Browsers. (E.G, Explorer, Chrome, Firefox). -VPN and remote dials-in users. -Soporte para Laptop, Desktop, e impresoras. -Troubleshooting L1
-
2019 - 2020
Web Developer VASA Corporate
I was assistant manager of the systems area at national level, where I have worked: - Web developer and designer using technologies such as (HTML, CSS, JavaScript and Joomla). - Administrator of the web sites at national level. - Giving technical support to operating systems such as Windows, IOS and Linux. - I developed a connection between medical equipment and IOS since they were compatible only with windows.I was assistant manager of the systems area at national level, where I have worked: - Web developer and designer using technologies such as (HTML, CSS, JavaScript and Joomla). - Administrator of the web sites at national level. - Giving technical support to operating systems such as Windows, IOS and Linux. - I developed a connection between medical equipment and IOS since they were compatible only with windows. Skills: Joomla! · HTML · JavaScript · Cascading Style Sheets (CSS) · Node.js
-
2017 - 2018
MES. Integretor Jr System Intelligence for Business (SIB)
Software developer: Using technologies such as "HTML, CSS, JavaScript and Pyton", to develop a software to automate processes.Software developer: Using technologies such as "HTML, CSS, JavaScript and Pyton", to develop a software to automate processes. Skills: Python (Programming Language) · GitHub · HTML · JavaScript · Cascading Style Sheets (CSS)
-
2014 - 2015
Internship GNOVUS
- Web Developer: Development and maintenance of web pages using technology like (HTML; PHP; CSS; DRUPAL)- Web Developer: Development and maintenance of web pages using technology like (HTML; PHP; CSS; DRUPAL) Skills: Drupal · SQL · HTML · JavaScript · Cascading Style Sheets (CSS)
-
2011 - 2015
Bachelor's degree University Univer Milenium
Computer stystems engineer
-
2022
Frontend Path Scrimba
HTML, CSS, JavaScript, Responsive design, React, UI design, Code review, API